Refund Policy

Instagram Marketing & Giveaways are a tool used to grow your presence online. Results vary from promotion to promotion, and we are unable to guarantee exactly how they will run.

For this reason, we strictly do not accept refund requests for results not meeting expectations.

Please feel free to email or message us via our IG page to ask for more information about the service prior to purchasing – we are more than happy to provide you with as much information as you need.

Refunds for change of mind and/or circumstances are also not accepted. In this instance, we are happy to provide a store credit to use on a promotion/s at another date.

If you were not included in a promotion that you should have been included in, please contact us at:

ausbrandrepsearches@outlook.com

as soon as possible and we will commence the process to rectify the situation. Refunds are accepted under this circumstance only.